Terms and Conditions

Reinvent Academy provides professional education, training, certification preparation, organizational capability development, webinars, and related learning services in areas including cybersecurity, information security, risk management, compliance, governance, emerging technologies, and related professional disciplines.

Specific course descriptions, dates, delivery methods, prerequisites, fees, and other requirements may vary by program and will be communicated on the applicable course page or registration materials.

Registration for a course is subject to availability and is not considered confirmed until:

• the required registration information has been completed; and
• payment or an approved purchase order has been received and accepted by Reinvent Academy.

For corporate or group training, a registration may also be governed by a separate proposal, quotation, statement of work, or training agreement.

You are responsible for ensuring that the information provided during registration is accurate and complete.

All course fees will be stated on the applicable course page, quotation, invoice, or registration form.

Unless otherwise stated:

• payment is required before the course start date;
• applicable taxes, duties, bank charges, or payment-processing fees may be additional;
• a participant may not be permitted to attend a course where required payment has not been received; and
• prices are subject to change, but changes will not affect a registration that has already been confirmed unless otherwise agreed.

For corporate customers using a purchase order, payment terms will be as specified in the applicable quotation, agreement, or invoice.

We make reasonable efforts to deliver courses as advertised. However, we reserve the right to:

• change the course schedule, instructor, delivery format, or venue;
• reschedule a course; or
• cancel a course where circumstances require us to do so.

Where Reinvent Academy cancels a course, registered participants will be offered an appropriate alternative, such as transfer to another scheduled session or a refund of eligible course fees.

Reinvent Academy will not be responsible for additional costs incurred by a participant, including travel, accommodation, visa, or other expenses, unless expressly agreed in writing.

Cancellation and transfer terms may vary depending on the course and will be communicated during registration. Unless otherwise stated in the applicable course terms, the following standard cancellation policy applies:

• More than 14 calendar days before the course: cancellation may be eligible for a refund, less any applicable administrative or non-refundable third-party fees.
• 7–14 calendar days before the course: cancellation may be eligible for a partial refund or transfer to another available session.
• Less than 7 calendar days before the course: fees may be non-refundable, although a transfer or participant substitution may be considered at Reinvent Academy’s discretion.
• Failure to attend: fees are generally non-refundable.

Where a participant is unable to attend, Reinvent Academy may, at its discretion, allow the participant to transfer their registration to another scheduled session or nominate a replacement participant. Any transfer or substitution must be agreed with Reinvent Academy in advance.

Where a course includes or relates to a professional certification examination, successful completion of the training does not automatically guarantee certification.

Certification may be subject to requirements established by the applicable certification body, including examination results, professional experience, education, application requirements, code-of-conduct requirements, or other eligibility criteria.

Where Reinvent Academy provides training associated with PECB or another certification body, the certification body’s applicable policies and requirements will also apply. Reinvent Academy does not guarantee examination results or certification outcomes.

All course materials provided by Reinvent Academy, including presentations, workbooks, exercises, templates, videos, recordings, documents, assessments, graphics, and other learning materials, are protected by applicable intellectual-property laws.

Unless expressly permitted in writing, participants may not:

• reproduce or distribute course materials;
• sell, sublicense, or commercially exploit course materials;
• upload course materials to public websites or file-sharing platforms;
• record or redistribute training sessions;
• modify or create derivative materials for commercial distribution; or
• use Reinvent Academy materials to deliver training to third parties.

Where training sessions are recorded for legitimate operational, quality, or educational purposes, participants will be informed where applicable.

Participants may not record, photograph, screenshot, reproduce, or distribute training sessions or other participants without appropriate authorization.

Any use of participant images, testimonials, or identifiable statements for marketing purposes will be subject to appropriate consent where required by applicable law.

Participants are expected to behave professionally and respectfully.

Reinvent Academy reserves the right to remove a participant from a training program where their conduct:

• is abusive, threatening, discriminatory, or harassing;
• materially disrupts the learning environment;
• violates applicable laws or regulations;
• infringes the rights of another person; or
• materially breaches these Terms.

For online courses, participants are responsible for having:

• a suitable computer or device;
• a reliable internet connection;
• compatible software and browser functionality;
• any required course applications or tools; and
• a suitable environment for participation.

Our courses are designed for educational and professional development purposes.

Course materials, discussions, examples, demonstrations, and recommendations should not be considered legal, financial, regulatory, or professional advice specific to a participant’s organization or circumstances.

You agree not to use the Reinvent Academy website:

• for unlawful purposes;
• to attempt unauthorized access to our systems;
• to introduce malicious software or code;
• to interfere with the operation or security of the website;
• to impersonate another person or organization; or
• to copy or exploit website content without authorization.

To the maximum extent permitted by applicable law, Reinvent Academy and Reinvent Security LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising from participation in a course or use of our website or services.

Where permitted by law, our total liability arising from a particular course or service will not exceed the amount actually paid to Reinvent Academy for that course or service.